Protecting the privacy and personal information of our customers and website visitors.
Last Updated: June 2026
Effective Basement Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request services, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Request a free inspection or estimate
- Complete a contact form on our website
- Call, email, or text our company
- Schedule an appointment
- Request information about our services
The information we collect may include: Name, Email address, Telephone number, Property address, and Service request details.
2. How We Use Your Information
We may use your information to respond to inquiries, schedule appointments, provide estimates, deliver services, and send updates.
3. Data Sharing
We do not sell, rent, or trade your personal information.
4. Data Retention
We retain personal information only as long as necessary to provide services, maintain records, comply with legal obligations, and resolve disputes.
5. Your Rights
Users may request access, correction, or deletion of personal information where permitted by law. Users may also opt out of marketing communications by contacting us at [email protected].
6. Cookies & Tracking
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. Users may disable cookies through their browser settings.
7. Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
8. SMS Communications
By providing your mobile phone number and opting in through our website forms, phone calls, or service requests, you consent to receive SMS text messages from Effective Basement Solutions regarding appointments, estimates, scheduling updates, project communications, customer support, and service-related notifications.
Program Description:
SMS messages related to basement waterproofing, sump pump services, foundation repair, crawl space services, and related home improvement services.
Message Frequency:
Message frequency varies.
Message and Data Rates:
Message and data rates may apply.
Opt-Out:
Reply STOP at any time to unsubscribe from SMS communications.
Help:
Reply HELP for assistance or contact us directly at 1-800-957-0075.
Consent:
SMS consent is not a condition of purchase.
Privacy:
Mobile information and SMS consent information will never be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
9. Changes to This Policy
We reserve the right to update or change our Privacy Policy at any time. You should check this Privacy Policy periodically.
10. Contact Us
Effective Basement Solutions
Phone: 1-800-957-0075
Email: [email protected]