Effective Basement Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your data in accordance with applicable privacy laws in the United States.
1. Information We Collect
We collect personal information you voluntarily provide when you:
Request a free inspection, quote, or contact us through forms on our website
Subscribe to our email list or marketing communications
Call, email, or text us directly
This may include your name, email address, phone number, property address, and any other details you choose to share.
We may also automatically collect basic technical information such as:
IP address
Browser type and version
Pages visited and time spent on our website
This helps us improve site performance, security, and user experience.
2. How We Use Your Information
We use the data we collect for the following purposes:
To respond to inquiries and provide estimates or inspections
To schedule and deliver our services
To improve our website and services
To send updates, special offers, or follow-ups (only if you opt in)
To comply with legal, safety, and regulatory obligations
We do not sell, rent, or trade your personal information to third parties.
Secure Data Sharing with Trusted Third-Party Partners
We only share personal information with:
Trusted third-party service providers that help us operate our business (e.g., email systems, website analytics, payment processors)
Law enforcement or government agencies if required by law
These third parties are required to protect your data and only use it for the services we request.
4. Data Retention
We retain your personal data for as long as necessary to provide services, fulfill legal obligations, resolve disputes, and maintain records.
5. Your Rights
You have the right to:
Request a copy of the personal data we hold about you
Request correction or deletion of your personal information
Opt out of marketing emails at any time by clicking the “unsubscribe” link or contacting us directly
To exercise your rights, email us at [email protected].
6. Cookies & Tracking
Our website may use cookies to enhance your browsing experience, analyze site traffic, and improve functionality. You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.
7. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
📧 Email: [email protected]
📞 Phone: 1-800-957-0075